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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brian Cassidy

October 11, 2024

5  out of  5
rating by Brian Cassidy
"Ask for Derick!!!! Could not be a better rep to work with. Best rate and personal service!!!!"
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James Miraglia

October 7, 2024

1  out of  5
rating by James Miraglia
"I have been a customer of State Farm Insurance With the Win Dookram agency for many years. I was a very satisfied customer up until a few weeks ago when I needed some help for the first time. To make a long story short, I went to speak with Jeff at this agency and told him what my situation was and even if he couldn't help me, I was hoping he would offer some suggestions. At first he said no and that was it. Then I saw him get up and walk to the desk where I guess it was his boss was sitting there looking at a computer screen. When Jeff spoke with him for me, that man didn't even take his eyes off the screen and just nodded his head no. They offered no help, and no advice at all. I felt like they couldn't care less. I went to a local agency where I live in Kings park, and two ladies who are very helpful spent about 2 days trying to research some suggestions for my situation. They were so so helpful. That's all I was looking for from Jeff.. I did switch my agency from the Win Dookram agency to the one in Kings park. I just want to say how very very disappointed I was with Jeff and his boss. They offered nothing at all, just nodded their head no. It was very discouraged. Sincerely, Jim Miraglia"
We responded:
"Hi Jim, Thank you for taking the time to share your experience. We're sorry to hear that you felt disappointed with the service you received at our office. Providing support and guidance to our customers is our top priority, and we apologize that we fell short during your recent visit. We appreciate your feedback and will use it as an opportunity to improve how we assist our customers moving forward. If there’s anything we can do to make things right, or if you'd like to discuss this further, please don’t hesitate to reach out. We value your business and wish you all the best with your new agency. – Win "
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Mary Payan

September 19, 2024

5  out of  5
rating by Mary Payan
"Kerry was very fast on getting me answers and Gabriella was very fast on getting me pictures that I asked. Both of them was very helpful."
We responded:
"Hello Mary, Kerry and Gabriella make up our service hub and work together to help customers with all sorts of questions. So glad you found them helpful. Thank you for your comments and for being a State Farm customer for so many years. Please don't hesitate to reach out if we can help in any way with your insurance or financial service needs. ~Win"
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marcos corea

September 16, 2024

5  out of  5
rating by marcos corea
"I have over 10 years doing business at this office and I am really happy, with all personal very friendly I feel like a family. I really recommend to everyone. Today I did some changes in my policy and still good service and friendly. Thanks. Thank you Silvia 👍👍👍"
We responded:
"Hi Marcos. You are a part of our State Farm family! Thank you for allowing us to get to know you over the years and for allowing us to be your State Farm agency. Silvia and our team are happy to help and provide good service. We are here for you! - Win"
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Maurice Simon Scrubbs

July 19, 2024

1  out of  5
rating by Maurice Simon Scrubbs
"i have held a license in florida 2008 and indiana 2009 when i moved there i owned a grand am,chevy impala,and nissan altima my insurance for my impala was $125 and my altima 148 im from another country that being said in indiana i lost my legal documents for my immigrant status my license which i fail to renew 1 day past my birthday which is common accidentally anyway i came to NY got all my documents renewed and started shopping for a car so i decided i may look at a car i purchased the vehicle for $2000 from a friend i called an agent and i was told 4800 for six months i was shocked and even more shocked that i should do a defensive driving class now im not upset at no one but 4800 a month i can put at least half of that on a morgage so now as a NYS employee my job is to drive my job is 10 mins away i walk for now but everytime i talk to an agent that just got this its NY another day at the office i just be lost like dont your driving record count from other states clean license no tickets or do agents just give you random numbers it cant be my age i started driving at 22 im currently 39 so why so much update my new quote is uninsurable i hold a D and B license with no voilations in years got another quote different company 7000 for 6 months with a clean license"
We responded:
"Maurice, we’re sorry to hear that you were unsatisfied with your recent insurance inquiry. However, we searched our system and have no record of quoting you for auto insurance. We’d like to connect via phone to discuss the situation further and provide a more personalized and accurate quote. You can reach us at 631-661-1300. Thanks! – Win"
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Yeriney Jimenez

September 13, 2023

5  out of  5
rating by Yeriney Jimenez
"Over 3 years with them, personal and business insurance. My agent Silvia assabahi is always on top of my policies."
We responded:
"Thank you for your trust in our team member Silvia and for your review! Silvia and our team are always available to help with your personal and business insurance as well as your financial services needs."
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Erkan SAVAS

August 29, 2023

5  out of  5
rating by Erkan SAVAS
"To sum up, they are professional and helpful. I was very satisfied. Thank you.🙏"
We responded:
"We are happy you were satisfied with our team and look forward to continuing to help you. Silvia and our team are available to assist you with your insurance and financial needs."
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Matthugh Thomas

June 26, 2023

5  out of  5
rating by Matthugh Thomas
"This office is excellent, they always help me out and look out for my best interest when looking for insurance needs. I normally deal with Sylvia but they are all great honestly. Check them out"
We responded:
"Thank you for your review. Silvia and our team are happy to help customers find what they need. We take pride in working with you to find out what's important and we appreciate your business."
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Daulat Gurtata

May 3, 2023

1  out of  5
rating by Daulat Gurtata
"Very bad people working"
We responded:
"Mr. Gurtata, we would like to change your one star review to a five star review. When you're ready, you can reach out to Account Manager Derick to let him know how you'd like to proceed. We also apologize for the connectivity issues we were having with our phones when you called in; they have since been repaired. Please call, email, or text our office should you need further assistance with your insurance or financial services."
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top hat zilla

February 27, 2023

5  out of  5
rating by top hat zilla
"In and out within an hour. two cars full coverage saved a lot of money thank you . Very helpful 👌"
We responded:
"Our team likes when we are able to find savings and discounts for our customers. It's even better when we can get it done quickly. Thank you for allowing us to earn your business!"
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Victor Rojas

February 17, 2023

5  out of  5
rating by Victor Rojas
"My agent Silvia did a great job, and she helped me to get the coverage that I need. I'm very grateful for her help."
We responded:
"Thank you for your five star review Victor! We're happy Silvia was able to help with your insurance needs!"
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Harshed Noori

December 27, 2022

1  out of  5
rating by Harshed Noori
"Ask to speak to a manger guy I spoke to doesn’t know anything and doesn’t seem to bright would recommend this place"
We responded:
"We have searched our records and are unable to find any customers matching the information gathered from your review. If you are a policyholder with our agency, and since we are unable to reach you, please contact our office so we can work to change your one star review to a five star review."
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Nery Rivera

October 6, 2022

5  out of  5
rating by Nery Rivera
"Sylvia was great she help me save money i will recommend to anyone i know"
We responded:
"Thank you for your review and your confidence in Silvia and State Farm."
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Gaetan du Bousquet

September 8, 2022

5  out of  5
rating by Gaetan du Bousquet
"Jim Joesph is a true and kind person. Very welcoming and assisted me with grace & compassion. All I can say is Jim I’m truly thankful your professionalism & courtesy. God bless."
We responded:
"We are glad you had a positive experience with our agency team member Jim and that he was able to assist with getting done what you needed for your State Farm agent. Your kind words are appreciated."
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Francis Gabriela

June 8, 2022

5  out of  5
rating by Francis Gabriela
"Excelente trato el de la Sra Silvia, se toma el tiempo necesario para atender a sus clientes. Felicidades. Los recomandere 100%"
We responded:
"Gracias por su confianza en Silvia y por referirle a sus amistades y familiares! Me alegro que tuvo una experiencia positiva con nuestra oficina."
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Douglas Wood

March 8, 2022

5  out of  5
rating by Douglas Wood
"James was always very helpful and precise !!! I had a very particular case that was very challenging and required lots of time and he was able to get me the very best price. He was very friendly and knowledgeable, I would definitely recommend James to anyone who is looking to ensure your valuable items. In my case I wanted to ensure my drone and camera/ filming gear so if you’re wondering if you should or shouldn’t ensure your gear? Let me tell you !! Definitely Do! And do get in touch with James! He will take care of your properties/ belongings!!!!"
We responded:
"So happy to hear Jim was able to provide favorable pricing to insure those items that are important to you. He is good at helping customers determine what's important to them. Thank you for your review and confidence in Jim."
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Paul Parkas

February 24, 2022

5  out of  5
rating by Paul Parkas
"Great experience working with Jim. Very responsive and quick, by far my best experience with insurance companies"
We responded:
"Thank you for allowing Jim the opportunity to earn your insurance business and we are pleased you had a great experience. Welcome to our agency."
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Ralph Milito

January 11, 2022

5  out of  5
rating by Ralph Milito
"Jim Joseph was extremely helpful and very professional. He responded promptly to all my emails. I highly recommend Win Dookram State Farm for anyone looking for a professional courtious experience. I also saved a ton of money switching to State Farm with no loss in coverage."
We responded:
"So glad you had a positive customer experience with Jim and thank you for allowing us to earn your business."
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Nichole Dor

September 10, 2021

5  out of  5
rating by Nichole Dor
"The representatives are very friendly, punctual and caring. We received a response, quote and initiated a policy in less than 12 hours from our online quote request."
We responded:
"Nichole, welcome to State Farm. We love to hear of positive customer experiences and that we were able to assist with your insurance needs. Thank you for your review."
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King Costello

August 30, 2021

5  out of  5
rating by King Costello
"Silvia is the BEST !!"
We responded:
"Silvia and our entire team look forward to continuing to help with your insurance and financial needs. Thank you for your confidence in Silvia and for your review."
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JM

July 29, 2021

5  out of  5
rating by JM
"Annette, is the best. I highly recommend Annette to answer and help with all your insurance needs. Annette is super courteous, very knowledgeable, and very respectful. If I could give her a raise I would."
We responded:
"Annette has been part of our State Farm family for many years. She was happy to work with you and help with the transition you needed. Thank you for the opportunity to earn your business. We look forward to being your State Farm agency."
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Hugh Gray

July 16, 2021

5  out of  5
rating by Hugh Gray
"It is a rare occasion when a phone call can turn a very bad day into a wonderful day. My agent, Silvia, made that happen today. Her patience, expertise and professionalism put me back on track I am truly grateful. She used her tremendous knowledge to not only help me create a new policy but enhance it and save money at the same time. Some days are better than others but if you ever get the opportunity to use their services, it will end up, A Good Day. Thanks Again. H. G. Gray Jr."
We responded:
"It's amazing when you unexpectedly have a wonderful day. Silvia is glad she was able to work with you and help you accomplish what you needed to. Thank you for the opportunity to work with you and be your choice for insurance and financial service."
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Augusto Macias

March 24, 2021

5  out of  5
rating by Augusto Macias
"Awesome customer service from the agent Annette I will recommend for my friends and family."
We responded:
"Thank you for your confidence in our agency and referring your family and friends! Annette takes pride in providing awesome customer service while helping our customers with their insurance and financial service needs."
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Next Level

March 16, 2021

5  out of  5
rating by Next Level
"Awesome customer service !!"
We responded:
"Thank you for your review. Glad we were able to provide awesome customer service and look forward to continuing to help with your insurance needs."
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V daVinci

February 24, 2021

5  out of  5
rating by V daVinci
"I was able to save almost $200.00 a month with State Farm when I bundled my home and auto policy.Annette, the agent I worked with on my new policy was outstanding. Product knowledge, presentation, and professionalism. Annette is a great representative of an Insurance with a with a great reputation and a multitude of products to offer at low rates. thank you, V.Lombardo"
We responded:
"We are pleased you had a good experience with our agency. Annette has been a team member for many years; she enjoys providing savings and value to customers like you. Looking forward to the opportunity to provide all your insurance and financial service needs in the future. Thank you for your review."